What is a Travel Agency?
A travel agency refers to a business that specialized in making travel arrangements for their clients. They act as a middleman between travelers and service providers such as airlines, hotels and car rental companies to plan and book trips. Their services can range from booking flights and accommodations to offering tour packages and travel insurance.
Travel agencies offer a wide range of services to cater to the different needs and preferences of travelers. Some agencies specialize in specific types of travel such as luxury or adventure travel, while others cater to specific demographics like families, seniors or solo travelers. They are staffed with travel agents who have knowledge and expertise in travel planning and can offer valuable advice and recommendations to clients.
Travel agencies can be either online-based or have a physical storefront. Those with a physical store are often ARC-appointed retailers that are authorized to issue airline tickets on behalf of airlines. Online-based agencies, on the other hand, offer convenience and accessibility as clients can easily book their trips online from anywhere.
In summary, a travel agency is a business that provides travel planning and booking services to clients. They can either be online-based or have a physical storefront, and offer a wide range of services to cater to the different needs and preferences of travelers.
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